Privacy Policy

This privacy policy sets out how John Washington uses and protects any information that you provide when you use this website.

John Washington is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so.

I may change this policy periodically by updating this page. You can check the page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Who Am I

My website address is: www.johnwashington.co.uk and I can be contacted using the contact form on the site.

What Data I Collect.

Customers and account holders are required to provide their name, email address and billing address. To create an optional account you will also be asked to provide a username and password.

I use this information to send you information about your account and order, to respond to any requests, including refunds and complaints, and to process payments and prevent fraud. If you create an account, we will store your name, address and email, which will be used to populate the checkout for future orders.

I  also require this information in order to send personal licences via email or by post. The information is used for internal record keeping and for improving our products and services, it helps us to understand your needs and provide you with a better service.

While you visit this site, we’ll track recently viewed products, location, IP address and browser type; we’ll also use cookies to keep track of cart contents while you’re browsing our site.

How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it. Customer purchase records are retained indefinitely so that lost digital images can be replaced at no charge. Account holder records are retained indefinitely so that account holders can login and download font files and updates. Analytics data is retained for 14 months.

You may request details of personal information which I hold about you. Account holders can view, change and delete their personal details by logging into their account page and editing the information. All customers can request the removal of their account and personal information, such requests will be acted upon promptly. Please be aware that access to downloadable font files will be revoked when an account is erased.

Concerns about privacy-specific issues and data erasure requests should be addressed to info@k-type.com.

Payments

I accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow websites to respond to you as an individual and tailor operations to your needs by gathering and remembering information about your preferences.

I use Google Analytics to help us analyse data about web page traffic and improve our website in order to tailor it to customer needs overall, cookies help us provide you with a better website.

Please see the Google Privacy Policy for more details: https://policies.google.com/privacy?hl=en

I also use cookies to track recently viewed products and to keep track of cart contents while you’re browsing our site. When you log in, I will also set cookies to save your login information.